Smaller items will be delivered by Parcelforce. If you are not in, you will be carded for collection at your local post office. Unfortunately we are unable to provide tracking details for these items. What should I look out for? Many of our larger items are delivered in several parts, this is because of the sizes and weights of the products.
Your order may include parts such as. Wood packs: These are the packs that make up the wooden parts to your toy. They are constructed and packaged very carefully so that no parts should fall out. Hardware box: The hardware box contains the nuts, bolts and screws necessary to build your toy. It may also contain accessories such as swing seats and climbing ropes.
On most items the hardware box also contains the all-important assembly instructions! On some of our smaller play centres the hardware may be contained inside the wood pack. Slide: If your toy has one, this will arrive as a separate component. We don't currently allow our couriers to make part deliveries, so all parts of your toy should be delivered at the same time. Under the Consumer Contracts Regulations you have the legal right to cancel your order within 30 days of receipt of your goods (with the exception of any made to order items).You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us in writing if you wish to cancel your contract. If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods or we will, by agreement, arrange for the collection of these goods. I would like to return my item. How do I return my item?
Please ensure that the parcel is marked with your RAN number. Alternatively, items can be collected by us however this will be chargeable, please contact our customer service team for a quote. If you would like us to collect your item, please specify when contacting us and we will contact you to arrange the collection. We are sorry but we are unable to collect assembled items.
Founded in 1988 by a husband and wife team, Plum is proud to be a family-run business with over 30 years of experience. Juggling the delights of family life with three children and the demands of running a business, founders Jonathan and Diane Schaffer know a thing or two about keeping little minds occupied. Like every parent, we wanted our children's childhood to be magical. Young minds work in mysterious but wonderful ways.
At Plum, we're all about creating the tools to let their imaginations run wild. Playgrounds aren't what they used to be, yet activity play is so vital to a healthy and happy start in life. I like to think we've picked up a few learnings on the way; we're passionate about designing and manufacturing toys that look great, are super safe, and have that all-important fun factor! FOUNDERS JONATHAN & DIANE SCHAFFER.This little boy is now our Managing Director, Paul Schaffer. Early on in the Plum® journey, and while still at school, Paul got stuck into the day-to-day joys of working in a family business. From answering customer service calls to sorting spare parts and packing brochures, he has seen the company develop from a desk at the family home to the leading international brand it is today. It has given me incredible pride to watch the business grow under my parents and now lead us forward upholding our core values that make Plum so special. We are in such exciting times as a business and continue to create experiences for children that enrich their lives. At Plum® we want the play to inspire thinking, creativity, imagination, understanding, and most of all to be fun. Our philosophy is to create a world that is rich in every play possibility, where products are reassuringly safe, of great quality and are kind to the environment. Plum Play® lets kids rediscover the magical world around them and throughout their childhood experience a'life at play'. The benefits of healthy active play are profound as children grow and begin to develop their physical skills, self-confidence and make sense of their surroundings. Plum® activity toys nurture curiosity and creativity in a safe and fun environment, allowing children the freedom of play and you the parent peace of mind. Award Winning Design & Innovation. Quality Materials Made To Last. Kind & Friendly To The Planet.
Read what our customers say.. Shop similar items in our store.This item is in the category "Toys & Games\Outdoor Toys & Activities\Climbing Frames". The seller is "plum_play" and is located in this country: GB. This item can be shipped to United Kingdom.